Wholesale & Distribution
Trade customers message an order to whoever they know, on a personal number, at nine at night. It gets written on a pad. Prices are quoted from memory, differently by different people, and the price list you sent in March is the one they are still working from.
Orders arrive in a shared inbox
Not on one rep’s phone, so an order does not wait for that person to be back.
Prices come from one place
A catalog everyone quotes from, so two customers do not get two numbers for the same case.
The invoice is raised against the customer
Without leaving the conversation the order arrived in.
Price changes go out by segment
Tag by customer type or region and broadcast to that group.
Product catalog with prices
One price list, so quoting is consistent regardless of who answers.
Invoices and payment status
Raise the invoice and track pending, partial, paid or overdue against each trade account.
Overdue chasing on WhatsApp
A payment reminder is a utility template — the cheaper category — as long as it stays about the invoice.
Segmented broadcasts
New price lists and stock news to the customers it applies to, not the whole book.
Repeat customers recognised
Matched on their number to the existing record, with the history attached.
Multi-branch for depots
Several locations under one account, compared on the same basis.
They order the way they already do — by messaging you — and that conversation lands in a shared inbox with the catalog beside it. There is no self-service ordering portal and no stock or inventory tracking, so quantities live in whatever system you already use.
Yes, as an approved template, and segment it by tag rather than sending to everyone. A price list is closer to marketing than utility, so it needs the consent that implies.
No. The catalog holds products and prices, not quantities. Nothing here will tell you what is left.
Yes — multi-branch organises teams and reporting within one account. Whether you use one WhatsApp number or several is a separate decision, since each number is registered individually with Meta.
Free plan, 100 contacts, no card. Connect WhatsApp and send a real message before you decide.
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