By role

The same product, three different Mondays

Marketing, sales and support open different parts of PingPlug and are measured on different things. Each page below is organised around one of them — what they are accountable for, which modules they use, and what it replaces.

For Marketing

Broadcasts, comment-to-DM, drip sequences, social scheduling and email campaigns — planned and measured in one place instead of five.

Measured on: Reach, cost per lead, and how many of those leads sales agrees to call.

See what marketing uses

For Sales

A shared inbox that shows who is handling which customer, a Kanban pipeline behind it, and invoices at the end — without exporting anything.

Measured on: Response time, deals moving stage, and revenue closed.

See what sales uses

For Support

WhatsApp, Instagram and Messenger in a single queue, a chatbot handling the repetitive half, and translation for the messages nobody on shift can read.

Measured on: First response time, how much gets resolved without a human, and what customers say afterwards.

See what support uses

Looking for your industry rather than your job title? The industry pages cover that, and the use-case guides cover individual workflows and what Meta requires before you can run them.