PingPlug vs WATI

PingPlug vs WATI: three channels, one price, compared

PingPlug

$17.99/mo

Free plan available

WATI

$29/mo

Their published rate

Switch to PingPlug freeSee full pricing

Free plan includes 100 contacts. No credit card required.

Feature comparison

WATI is one of the better-known WhatsApp Business Solution Providers, and for many businesses it is a reasonable choice. Where PingPlug differs is scope and price: WhatsApp, Instagram DMs and Facebook Messenger in one inbox, a sales pipeline and an AI chatbot, starting at $17.99 a month. The table below compares them line by line, with the date each competitor figure was last checked — verify anything that matters to you against their own pricing page before deciding.

Feature
PingPlug
WATI
WhatsApp Inbox
Instagram DMs
Facebook Messenger
Auto Comment Reply
AI Chatbot
Bring your own key — Claude, GPT, Gemini or Groq
Included
No-Code Automations
Sales Pipeline (Kanban)
Bulk Broadcasts
CRM & Contacts
Analytics
Team Inbox
Starting price
$17.99/mo
$29/mo
Official Meta API

Comparison based on each provider's publicly published plans, last checked 21 August 2026. Their pricing and features change independently of us — please check WATI's own site for their current terms. PingPlug pricing is shown in full on our pricing page.

Why teams choose PingPlug

Instagram and Facebook Messenger — WATI is WhatsApp only
Auto comment reply for Instagram and Facebook posts
Sales pipeline (Kanban board) for deal tracking
AI chatbot on your own provider key — Claude, GPT, Gemini or Groq, with no bundled AI markup
$17.99/mo against their $29/mo entry price — see the date this was checked below

Where WATI is stronger

  • Established brand with large user base
  • Good WhatsApp-only feature depth
  • Decent template management UI

How to switch from WATI

7 steps. Your existing WhatsApp number comes with you.

Export your contacts from WATI (Settings → Contacts → Export CSV)
Sign up for PingPlug — free, no credit card
Connect WhatsApp with your Phone Number ID, WABA ID and access token from Meta — a guided wizard checks all three before saving
Import your contacts CSV (Contacts → Import)
Recreate automations in PingPlug's no-code builder
Your WhatsApp templates stay with your WABA — they appear automatically
Cancel WATI and save $11/mo

Common questions

Will my WhatsApp templates work in PingPlug?
Yes. Approved WhatsApp templates belong to your WhatsApp Business Account (WABA), not to WATI. When you connect the same phone number to PingPlug, all your approved templates are available immediately.
Will I lose my chat history?
WhatsApp chat history is stored in the app on users' phones — not in WATI's database. New incoming messages will appear in PingPlug from the moment you connect. Historical messages from WATI are not transferred (this is true for any platform switch).
Can I use the same phone number?
Yes. You need to disconnect the number from WATI first. Go to WATI settings and remove the WhatsApp connection, then connect the same number to PingPlug.

Ready to switch from WATI?

Start on the free plan and move at your own pace. Nothing to cancel if you decide against it.

Create your free account

100 contacts free · No credit card · Official Meta WhatsApp API