WhatsApp AI Chatbot

The same four questions, all evening, every evening

Opening hours, delivery area, price, availability. The answers never change, but somebody types them out every time — and the messages that arrive at midnight wait until morning.

What it does

Answers from your own knowledge base

Question-and-answer pairs you write, so it says what you would say rather than improvising.

Your choice of model

Claude, GPT or Gemini, configured per account.

Reads the recent conversation

It sees the last several messages, so a follow-up question does not start from nothing.

Hands over to a person

Escalation keywords pass the conversation to your team instead of guessing at something that matters.

Also on your website

The same bot runs as a chat widget on your site with one line of code.

How it works

  1. 1

    Write the questions your customers actually ask, and the answers.

  2. 2

    Pick a model and set the tone in a system prompt.

  3. 3

    Choose when it should stop and fetch a human.

  4. 4

    Turn it on for WhatsApp, the website widget, or both.

Worth knowing before you sign up

  • It does not answer on WhatsApp yet. The bot replies on Instagram DMs, Facebook Messenger and the website chat widget. On WhatsApp you can still automate replies with keyword and template automations, which follow rules you write rather than generating an answer.
  • It needs an API key for the model provider you choose. Without one configured, the bot does not answer.
  • It answers from what you give it. A question outside the knowledge base is where the handover matters.

Questions

Will it make things up?

It answers from the knowledge base you write, and escalation keywords hand anything sensitive to a person. Keep prices and policies in the knowledge base rather than relying on the model to know them.

Can it take orders?

It can answer questions and qualify, and the conversation lands in your inbox with full history. It is not a checkout — payment and invoicing are separate parts of the product.

Does it work outside WhatsApp?

Yes — the same configuration drives the website chat widget.

Try it on your own numbers

Free plan, 100 contacts, no card required.

Start free

Related: Shared Team Inbox · WhatsApp Automation · Website Chat Widget · Team & Roles · All features