Event Planners & Wedding Services

The booking that got away was answered on Thursday

Enquiries arrive months ahead and take weeks to close, so they need chasing at intervals nobody tracks. Every couple asks the same twelve questions. And the enquiry you answered slowly went to whoever replied first.

How it runs

  1. 1

    The enquiry is answered immediately

    An automation replies while they are still comparing suppliers, which is when the reply counts.

  2. 2

    The details come in once

    A form collects date, venue, guest count and budget instead of a fortnight of messages.

  3. 3

    The booking moves through stages

    Enquiry, quoted, deposit, confirmed — with a follow-up date at each, because a six-month sales cycle is where things get forgotten.

  4. 4

    The run-up is scheduled, not remembered

    A drip sequence carries the couple from booking to the week before.

What you get

Enquiry forms

Date, venue, guest count, budget — captured in one go and readable beside the conversation.

Long pipelines that do not rot

Follow-up dates on each deal, with an email to the owner when one falls due.

Drip sequences for the run-up

A timed series from booking to the event, so the couple hears from you without anyone scheduling it.

Instagram comment to DM

Someone commenting on a portfolio post gets a direct message automatically — which is where most wedding enquiries actually start.

Quotes and invoices

Raise the invoice against the booking and track deposit and balance as pending, partial or paid.

One inbox for a small team

Enquiries do not sit unread because the person who owns the phone is at an event.

Questions

Can it handle a booking calendar?

No. There is no availability or calendar management — PingPlug will not know a date is taken. It handles the conversation and the pipeline around a booking, so it sits alongside whatever you use to hold dates.

Can we chase a couple who enquired four months ago?

Yes, with an approved template, because they are far outside the 24-hour window. Tag by event month so a chase reaches the right people rather than your whole enquiry list.

Can we coordinate suppliers in it?

Suppliers can be contacts and you can message them, and there is an internal team chat for your own staff. There is nothing purpose-built for supplier scheduling.

Does the Instagram automation need a business account?

Yes — a professional Instagram account linked to a Facebook Page. That is Meta’s requirement for messaging through the API and applies to every tool built on it.