All Features

Everything your business needs to sell on WhatsApp

PingPlug combines every feature from WATI, Respond.io, AiSensy, and Interakt — plus exclusive AI-powered features — in one affordable platform.

Start free — 5 minute setup
Omni-Channel Inbox

WhatsApp + Instagram + Facebook — one inbox

Stop switching between apps. Every message from every platform lands in one beautiful, unified inbox. Respond in seconds, never miss a lead.

  • WhatsApp Business messages (all in real time)
  • Instagram Direct Messages (DMs)
  • Facebook Messenger from your Page
  • Channel tabs — filter by platform instantly
  • Conversation status: Open / Pending / Closed
  • Assign conversations to team members
  • AI reply suggestions with one click
  • Message search and full history
Omni-Channel Inbox

Stop switching between apps. Every message from every platform lands in one beau…

WhatsApp Business messages (all in real time)
Instagram Direct Messages (DMs)
Facebook Messenger from your Page
Channel tabs — filter by platform instantly
Bulk BroadcastsHOT

Reach thousands with one message

Send personalized WhatsApp campaigns at scale. Use approved templates, add variables like {{first_name}}, and track every metric in real time.

  • Send to unlimited contacts (Growth+ plans)
  • Template variable personalization
  • Image, video, and document attachments
  • Audience segmentation by tags
  • Real-time delivery & read rate tracking
  • Reply tracking — see who responded
  • Schedule broadcasts in advance
  • Opt-out management (STOP keyword)
Bulk Broadcasts

Send personalized WhatsApp campaigns at scale. Use approved templates, add varia…

Send to unlimited contacts (Growth+ plans)
Template variable personalization
Image, video, and document attachments
Audience segmentation by tags
AI ChatbotAI

Claude-powered 24/7 chatbot

Deploy a conversational AI that reads context, answers questions naturally, qualifies leads, and hands off to your team when needed — zero code.

  • Powered by Claude (Anthropic's AI)
  • Reads last 10 messages for full context
  • Custom system prompt — your brand voice
  • FAQ answering (pricing, hours, products)
  • Lead qualification flows
  • Handoff keywords → escalate to human
  • Works on WhatsApp, Instagram, Facebook
  • AI reply suggestions in the inbox
AI Chatbot

Deploy a conversational AI that reads context, answers questions naturally, qual…

Powered by Claude (Anthropic's AI)
Reads last 10 messages for full context
Custom system prompt — your brand voice
FAQ answering (pricing, hours, products)
Automations

No-code workflow builder

Build multi-step automation flows visually. Trigger on keywords, new contacts, tags, or schedules — then chain any combination of actions.

  • Triggers: keyword match, new contact, tag added, new message, schedule
  • Actions: send message, send template, add/remove tag, assign conversation, wait, condition
  • Drip sequences with Wait steps
  • Condition branching (if/else)
  • Create CRM deals from automations
  • Automation logs for every run
  • Pause / resume automations
  • Test mode before going live
Automations

Build multi-step automation flows visually. Trigger on keywords, new contacts, t…

Triggers: keyword match, new contact, tag added, new message, schedule
Actions: send message, send template, add/remove tag, assign conversation, wait, condition
Drip sequences with Wait steps
Condition branching (if/else)
Auto Comment ReplyNEW

Turn every comment into a DM lead

When someone comments on your Instagram or Facebook post, automatically DM them. Perfect for giveaways, promotions, and lead generation.

  • Instagram & Facebook post comments
  • Keyword filtering (or reply to all)
  • Target specific posts by Post ID
  • Custom DM message per rule
  • Optional public comment reply
  • Multiple rules for different posts
  • Toggle rules on/off instantly
  • Contacts saved automatically
Auto Comment Reply

When someone comments on your Instagram or Facebook post, automatically DM them.…

Instagram & Facebook post comments
Keyword filtering (or reply to all)
Target specific posts by Post ID
Custom DM message per rule
CRM & Contacts

Every contact, fully organised

Your complete customer database — importable, taggable, filterable. Every interaction, every broadcast, every conversation tied to one profile.

  • Import contacts via CSV
  • Tag-based segmentation
  • Custom contact attributes
  • Full conversation history per contact
  • Broadcast history per contact
  • Contact search and filters
  • Contact export
  • Duplicate detection
CRM & Contacts

Your complete customer database — importable, taggable, filterable. Every intera…

Import contacts via CSV
Tag-based segmentation
Custom contact attributes
Full conversation history per contact
Sales Pipeline

Kanban deal board for your team

Visual sales pipeline where every lead is a card. Drag deals across stages, create deals from conversations, and track every opportunity.

  • Custom pipeline stages
  • Drag-and-drop deal cards
  • Create deals from conversations
  • Deal value tracking
  • Assign deals to team members
  • Filter by stage, owner, value
  • Deal notes and history
  • Pipeline conversion analytics
Sales Pipeline

Visual sales pipeline where every lead is a card. Drag deals across stages, crea…

Custom pipeline stages
Drag-and-drop deal cards
Create deals from conversations
Deal value tracking
Analytics

Data that actually drives decisions

Know exactly what's working. Track broadcast performance, agent metrics, chatbot deflection, and contact growth — all in one dashboard.

  • Broadcast delivery & read rates
  • Campaign reply rates
  • Agent response time metrics
  • Conversation volume by channel
  • Chatbot vs human message split
  • Contact growth over time
  • Automation run success rates
  • Export reports as CSV
Analytics

Know exactly what's working. Track broadcast performance, agent metrics, chatbot…

Broadcast delivery & read rates
Campaign reply rates
Agent response time metrics
Conversation volume by channel

Under the hood

Built to be trusted

Official Meta API

Zero risk of bans. PingPlug uses the official WhatsApp Cloud API, Instagram Graph API, and Facebook Messenger API.

5-Minute Setup

Click Connect with Meta, log in, select your account. No API keys, no webhooks, no developer needed.

AES-256 Encryption

All API tokens stored with bank-grade AES-256-GCM encryption. Your credentials are never exposed.

Real-Time Webhooks

Messages arrive in your inbox within seconds of being sent. No polling, no delays.

Mobile-Responsive

Full dashboard works on any device. Manage conversations on the go from your phone or tablet.

99.9% Uptime

Built on Vercel's global edge network and Supabase's managed infrastructure. Always available.

All of this, starting at $10/month

No setup fees. No per-message charges. No hidden costs. Just one flat monthly subscription.

Start free today View full pricing →