PingPlug vs Interakt

PingPlug vs Interakt: Full-stack CRM for less

PingPlug

$10/mo

Free plan available

Interakt

$55/mo

Their published rate

Switch to PingPlug freeSee full pricing

Free plan includes 100 contacts. No credit card required.

Feature comparison

Interakt is a WhatsApp CRM aimed at e-commerce and is well suited to that. PingPlug is broader: Instagram and Messenger alongside WhatsApp, comment-to-DM, a sales pipeline, and an AI chatbot you point at your own provider key — starting at $10 a month. The figure below is their Growth plan, the cheapest that includes WhatsApp at all; they also sell an Instagram-only tier at $12 and a separate Sales CRM product. The table compares them line by line, with the date the competitor column was last checked.

Feature
PingPlug
Interakt
WhatsApp Inbox
Instagram DMs
Facebook Messenger
Auto Comment Reply
AI Chatbot
Bring your own key — Claude, GPT, Gemini or Groq
Included
No-Code Automations
Sales Pipeline (Kanban)
Included
Bulk Broadcasts
CRM & Contacts
Analytics
Team Inbox
Starting price
$10/mo
$55/mo
Official Meta API

Comparison based on each provider's publicly published plans, last checked 21 August 2026. Their pricing and features change independently of us — please check Interakt's own site for their current terms. PingPlug pricing is shown in full on our pricing page.

Why teams choose PingPlug

Instagram and Facebook omni-channel support
Auto comment reply for social media lead generation
Claude-powered AI chatbot
Full Kanban sales pipeline
25,000 contacts on the $30 plan, with nothing held back for a higher tier

Where Interakt is stronger

  • Good Shopify integration for e-commerce
  • Solid order notification templates
  • Decent automation for WhatsApp flows

How to switch from Interakt

5 steps. Your existing WhatsApp number comes with you.

Export contacts from Interakt
Sign up for PingPlug
Connect WhatsApp with the Phone Number ID, WABA ID and access token from Meta
Import contacts and recreate automations
Connect Instagram and Facebook for full omni-channel

Common questions

Does PingPlug have Shopify integration?
PingPlug supports webhook-based integrations. You can connect Shopify via Zapier or direct webhooks to trigger automations on new orders, abandoned carts, etc. Native Shopify integration is on our roadmap.

Ready to switch from Interakt?

Start on the free plan and move at your own pace. Nothing to cancel if you decide against it.

Create your free account

100 contacts free · No credit card · Official Meta WhatsApp API