PingPlug vs WhatChimp

PingPlug vs WhatChimp: where each one is actually stronger

PingPlug

$17.99/mo

Free plan available

WhatChimp

$40/mo

Their published rate

Switch to PingPlug freeSee full pricing

Free plan includes 100 contacts. No credit card required.

Feature comparison

WhatChimp is a capable WhatsApp platform, and on several things it does more than we do — native WhatsApp Payments, in-chat appointment booking and number coexistence are real advantages, listed honestly below. The differences that matter are scope, and where each plan draws its lines. WhatChimp's entry plan is WhatsApp only; Instagram and Messenger start on their Pro tier. PingPlug includes all three from the first paid plan, and adds email campaigns, invoices, a sales pipeline and social scheduling that WhatChimp does not offer at any tier. On price, WhatChimp lists $24/mo for Basic and $60/mo for Pro when billed annually, which is $40 and $100 billed monthly; the figures below use the monthly rate so the comparison is like for like. Check anything that matters against their own pricing page before deciding.

Feature
PingPlug
WhatChimp
WhatsApp Inbox
Instagram DMs
Pro plan and above
Facebook Messenger
Pro plan and above
Auto Comment Reply
AI Chatbot
Bring your own key — Claude, GPT, Gemini or Groq
Included, 100,000 tokens on Basic
No-Code Automations
Sales Pipeline (Kanban)
Bulk Broadcasts
Email Campaigns
Invoices & Payment Tracking
Social Media Scheduler
Staff, Payroll & Multi-Branch
Native WhatsApp Payments
In-Chat Appointment Booking
Pro plan and above
Native WhatsApp Forms
Pro plan and above
Contacts on the entry paid plan
5,000
5,000
Team seats on the entry paid plan
Included
2
Starting price
$17.99/mo
$40/mo
Official Meta API

Comparison based on each provider's publicly published plans, last checked 21 August 2026. Their pricing and features change independently of us — please check WhatChimp's own site for their current terms. PingPlug pricing is shown in full on our pricing page.

Why teams choose PingPlug

Instagram and Messenger from the first paid plan, not gated behind a higher tier
Email campaigns with your own SMTP — WhatChimp does not offer email at any tier
Invoices, payment tracking, and deal values in 100 currencies
Full Kanban sales pipeline
Social scheduling to Instagram and Facebook, with the character limit checked before you commit
Staff, payroll, leave and multi-branch tools for teams that run on shifts
Bring your own AI key, so model costs stay yours to control
$17.99/mo against $40/mo billed monthly

Where WhatChimp is stronger

  • Native WhatsApp Payments — customers can pay inside the chat
  • Appointment booking and native forms that run inside WhatsApp itself
  • Number coexistence: the same number works in the WhatsApp app and their platform at once
  • Incoming chat translation, and phone-number masking from agents
  • SMS broadcasting through your own Twilio account
  • A done-for-you concierge service for businesses that would rather not run it themselves

How to switch from WhatChimp

5 steps. Your existing WhatsApp number comes with you.

Export your contacts from WhatChimp
Sign up for PingPlug
Connect WhatsApp with the Phone Number ID, WABA ID and access token from Meta
Import contacts and rebuild your chatbot flows in the automation builder
Connect Instagram and Facebook for full omni-channel

Common questions

Does PingPlug support WhatsApp Payments like WhatChimp?
Not natively inside the chat, no — that is a genuine advantage for WhatChimp, and worth weighing if taking payment in-conversation is central to how you sell. PingPlug handles the money side differently: invoices in nine currencies, payment tracking, and deal values in a hundred, with the payment itself taken through your existing provider.
Is PingPlug cheaper than WhatChimp?
On the entry plan, yes: $17.99/mo against WhatChimp's $40/mo billed monthly, or $24/mo if you commit to a year up front. The gap widens at the point where you need Instagram and Messenger, because WhatChimp puts those on Pro at $100/mo billed monthly while PingPlug includes them from the $17.99 plan.
What does WhatChimp do that PingPlug doesn't?
Native WhatsApp Payments, in-chat appointment booking, native WhatsApp forms, number coexistence, incoming chat translation, agent phone-number masking, and SMS through your own Twilio account. If several of those are core to your workflow, WhatChimp is the better fit — and we would rather say so here than after you have paid us.

Ready to switch from WhatChimp?

Start on the free plan and move at your own pace. Nothing to cancel if you decide against it.

Create your free account

100 contacts free · No credit card · Official Meta WhatsApp API