Multi-Branch
Each branch runs its own way, and head office finds out how a location did when somebody sends a figure at the end of the month. Comparing them means asking three managers the same question and trusting three different answers.
Branches with their own people
Staff belong to a branch, so a branch has a team rather than being a label on a report.
Compare like for like
Pipeline value and activity per branch, from the same data, calculated the same way for each.
One account, not three subscriptions
Branches live inside the account rather than requiring a separate login and bill per location.
Shared contacts and history
A customer who deals with two branches is one contact with one history, not two half-records.
Create a branch for each location.
Assign staff to the branch they work in.
Work continues as normal — conversations, deals and contacts.
The branches view compares pipeline and activity across them.
Worth knowing before you sign up
That depends on Meta rather than on us. Each number is registered separately with Meta as its own WhatsApp Business account. Many businesses run one number for everything and use branches purely for reporting and staffing.
No. Branches organise people and reporting; they are not a permissions wall. If isolating data between locations is a requirement, this will not meet it.
No. Branches are part of the account, and adding one costs nothing — contact capacity is the only thing any plan limits, so neither locations nor headcount change the price.
Free plan, 100 contacts, no card required.
Start freeRelated: Team & Roles · Analytics & Reporting · Shared Team Inbox · All features