Catalog & Invoicing

The price depends on who answered

Prices live in a WhatsApp message from March, a spreadsheet somebody keeps locally, and one person’s memory. Two agents quote two numbers, the customer notices, and the invoice is raised in a different app entirely.

What it does

One price list

Products and prices in the CRM, so the number an agent quotes is the number you set.

Invoices against a customer

Raise an invoice for the person you were just talking to, without leaving the conversation.

Payment status that means something

Pending, partial, paid or overdue, with the amount collected against the total.

Chase overdue on WhatsApp

An overdue invoice can be followed up with an approved utility template, which is the cheaper message category.

How it works

  1. 1

    Add your products and prices to the catalog.

  2. 2

    Raise an invoice against a contact.

  3. 3

    Update its status as money arrives.

  4. 4

    Follow up anything overdue from the same system.

Worth knowing before you sign up

  • PingPlug does not collect payments. There is no Stripe, PayPal or card processing — invoices are documents and statuses, and the money moves however it already moves for you.
  • Invoices support nine currencies: USD, EUR, GBP, AED, INR, PKR, SAR, CAD and AUD. Deal values support 100. If you invoice in a currency outside that nine, this will not fit.
  • No accounting integration. Nothing syncs to Xero, QuickBooks or a ledger.
  • No stock or inventory tracking. The catalog holds prices, not quantities.
  • Payment status is set by a person. Nothing reconciles it against a bank feed, so a status is only as current as the last person who updated it.

Questions

Can customers pay through the invoice?

No. PingPlug does not process payments — there is no card processing of any kind. Invoices record what is owed and what has been paid; the payment itself happens however it does for you today.

Which currencies can I invoice in?

Nine: USD, EUR, GBP, AED, INR, PKR, SAR, CAD and AUD. Deal values in the pipeline support 100 currencies, which is a wider list — worth checking before you rely on it if you bill outside those nine.

Does it sync with my accounting software?

No. There is no Xero or QuickBooks integration. An automation can post invoice data to a webhook you control if you want to bridge it yourself.

Can I send an invoice on WhatsApp?

You can message the customer about it. Outside their 24-hour window that needs an approved template, and a payment reminder qualifies as a utility message — the cheaper category — as long as it does not also advertise anything.

Try it on your own numbers

Free plan, 100 contacts, no card required.

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